Our Approach
HEY Service Group developed a tailored strategic plan for Claridge’s:
- Access Guide: Identified non-accessible areas and created a step-by-step plan to reach every part of the system
- Project Management: Managed the entire process from start to finish, ensuring every site was addressed according to schedule and safety standards
- Full Kitchen Extract Cleaning: Once access was established, our team carried out comprehensive cleaning, ensuring all grease and residue were removed
- Reporting: Delivered detailed reports that matched our touchpoints across the entire system, giving the client complete visibility
By combining planning, project management, and technical expertise, we provided Claridge’s with full access and a fully cleaned system — something they had not achieved before.
The Challenge
Claridge’s Hotel required a reliable partner to manage the cleaning and maintenance of their kitchen extract systems across multiple, high-end kitchens. Many areas were difficult or impossible to access, making comprehensive cleaning and compliance a significant challenge.
The client needed a clear, strategic plan that could guarantee full access, thorough cleaning, and complete confidence in compliance.
The Results
Looking Ahead
Claridge’s now enjoys the assurance that their kitchen extract systems are fully accessible, fully cleaned, and fully compliant. HEY Service Group continues to support the hotel with ongoing maintenance and strategic planning, ensuring their kitchens remain safe, hygienic, and operational at the highest standards.
