Nationwide Water Hygiene Specialist

Clean, safe water is essential for protecting health, wellbeing, and compliance.


We specialise in delivering expert water hygiene services – from Legionella risk assessments and monitoring, to system disinfection and ongoing compliance support.


With a focus on safety, reliability, and industry best practice, we help you safeguard people, meet legal obligations, and maintain complete confidence in your water systems.

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Why Water Hygiene is Important

Water hygiene is essential to protect people from harmful bacteria, such as Legionella, which can grow in poorly maintained water systems. If left unchecked, contaminated water can cause serious illnesses, including Legionnaires’ disease—a potentially fatal form of pneumonia.


Good water hygiene not only protects health but also ensures the reliability and efficiency of your systems, helping to avoid costly breakdowns and reputational damage.

UK Legislation

In the UK, employers, landlords, and duty holders have a legal responsibility to manage water safety and prevent the risk of Legionella. Key regulations and guidance include:


  • Health and Safety at Work etc. Act 1974 – requires employers to protect the health and safety of employees and others.
  • Control of Substances Hazardous to Health (COSHH) Regulations 2002 – classifies Legionella bacteria as a hazardous substance that must be controlled.
  • Management of Health and Safety at Work Regulations 1999 – requires risk assessments to identify and manage health and safety risks, including waterborne hazards.
  • HSE Approved Code of Practice (ACoP) L8 – provides specific guidance on controlling Legionella in water systems, with legal status if followed.
  • HSG274 Technical Guidance – details how to apply the requirements of ACoP L8 across different types of water systems.


Failing to comply with these duties can lead to enforcement action, fines, and in serious cases, prosecution.

Our Services

Legionella Risk Assessments & Testing

Stay Safe. Stay Compliant.

Legionella can pose a serious health risk if left unchecked. That’s why UK law requires a risk assessment for all water systems in workplaces, rented properties, and public buildings.


  • Expert Legionella risk assessments
  • UKAS-accredited water testing
  • Clear reports and action plans
  • Ongoing monitoring & compliance support


Whether you run a nursery, school, care home, office, commercial property or residential property, we’ll help you protect people and meet your legal obligations with confidence.

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Professional Water Tank Cleaning

Clean Tanks. Safe Water. Full Compliance

Over time, water storage tanks can build up dirt, debris, and harmful bacteria – putting people at risk and leaving you exposed to non-compliance. Regular water tank cleaning isn’t just best practice, it’s a legal requirement under UK water hygiene regulations.


  • Removal of scale, sediment, and biofilm
  • Disinfection to eliminate harmful bacteria (including Legionella)
  • Fully documented cleaning certificates
  • Minimal disruption to your operations


From nurseries and schools to care homes, offices, hotels and industrial sites – we help you safeguard your water supply and protect the people who rely on it.

BUSINESS HOURS

Mon - Fri
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Sat - Sun
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Get in touch

If you have any questions about our services please enter your contact details and we will get back to you as soon as we can, alternatively you can use the chat function to speak to us directly.

Mail

enquiries@theheygroup.net

Phone

01924 856 390